QUALITY LED CO., LTD.
QUALITY LED CO., LTD.

FAQ

What is your payment terms?

Sample and trial order: 100% prepaid. Regular order: 30% prepaid, 70% balance before delivery.

Are your a company or a manufacturer ?

Yes, we are a manufacturer.

Do you accept small orders like 5pcs, 10pcs?

Yes, we can start with a sample orders, but the unit price will be different based on different quantities.

How will the goods be shipped?

Small orders are usually sent by DHL, UPS, FedEx, for bulk orders, they're shipped by sea.

How long will you ship out the items after we pay?

Small orders in 3-5 working days, bulk order in 15-30 working days(Holidays excluded).

Do you accept OEM/ODM?

Yes, we do.

How long is the warranty?

1-3 years for smart home products. 1-5 years for LED lights.

How to place an order?

You can place an order in our Alibaba store or send an inquiry on our website, or send your purchase order to our email box with reference to our contact.

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